Shipping Policy
Waiting for a special piece can feel uncertain when shipping is unclear. Old Presidio Traders provides a simple and reliable process so your order arrives safely and on time. We aim to protect every item from our shop to your door.
We are always happy to ship out any items bought from our business. We ship USPS and will only charge you what they charge us. For all website orders, we keep shipping fair and simple, so you only pay the actual carrier cost.
Free Shipping on Larger Orders
When you order from our website, any order over $200 qualifies for free shipping. This helps collectors, gift shoppers, and customers receive their items with added value and no extra shipping cost.
Careful Packing and Handling
We pack each item with care to prevent damage during transit. Jewelry, pottery, and other fragile items are secured with appropriate materials. We treat every order with the same attention, whether it is a small gift or a large purchase.
Processing and Shipping Time
Orders are prepared and shipped as soon as possible. We work to keep delays low and provide clear updates when needed. Our team focuses on safe handling and timely delivery.
Returns and Warranty
All of our products are unconditionally guaranteed. If an item does not meet your expectations, we will make it right. You may request a replacement or a refund, whichever you prefer.
Simple Return Process
Let us know if there is an issue with your order. We will guide you through the return steps and help resolve the concern quickly. Shipping fees are not refundable.
International Orders
We serve customers from many parts of the world. For international orders, please contact us directly so we can provide clear steps and shipping details.
How to Place an International Order
Call us at (520) 398-9333 or email administrator@oldpresidiotraders.com. Our team will assist you with the process and provide the information you need.
Get Your Order Shipped with Confidence
Place your order knowing it will be handled with care. Enjoy a smooth shipping process backed by a clear guarantee and reliable support. If you have questions, don’t hesitate to contact us today.